The following points outline the services provided and applicable restrictions relative to CARAVAL and TDC Airbox

Weight and Packages

• TDC Airbox charges freight based on the industry standard of actual weight or volumetric weight – whichever is greater.
• The formula for volumetric weight is (Length (in inches) X Width (in inches) X Height (in inches)) divided by 166.
• Cash on Delivery (C.O.D.) shipments will not be accepted.
• CARAVAL and TDC are not liable for loss or damage of cargo prior to arrival at our warehouse in Miami.
• Each member / consignee is responsible for all charges on packages / cargo shipped via their P.O. Box address.
• The customer must ensure that an invoice is forwarded by email or dropped off at our office for each package/shipment. Failure to present an invoice may result in delivery delays or additional charges (including storage) which will be for the account of the consignee / member.
• Any re-assessment of packages due to non-submission of an invoice is subject to a re-assessment fee of EC$25.00. This is for the account of consignee / member.
• All cargo will be Customs Cleared according to the Customs Act 78:01 of St. Kitts and Nevis.

Insurance

• Insurance fees are mandatory and is calculated at EC$5.00 for every US$100.00 for the cost of goods or part thereof.

Unless properly crated / packaged for international transportation, we would not insure the following items:

• Microwaves
• Televisions: (Plasma, LCD or LED)
• Computer Monitors
• Flatbed scanners & Printers
• Cell Phones
• Light Fixtures
• Any other porcelain, ceramic, glass, or concrete products.

Hazardous Materials and Dangerous Goods

Any Hazardous Material / Dangerous Goods will be shipped to St. Kitts via airfreight as “CARGO.” The rate for transporting hazardous materials or dangerous goods vary based on commodity, composition and quantity and the rate for this is not outlined on this website.

Restricted Items

The following items will not be accepted

• Firearms
• Aerosols
• Perfumes
• Animal Skins / Pelts
• Cash
• Perishable and or refrigerated items
• Fireworks
• Lighters & matches
• Hazardous Material
• Mail or magazine subscriptions

It is the responsibility of the shipper to comply with and conform to Government regulations as it relates to the importation of items.  All shipments are subject to inspection by Customs Officials or representative of other government agencies prior to release for delivery.

For additional information please verify with the relevant government agencies.

Limitations of Claims and Liabilities

CARAVAL and TDC Airbox will not accept for shipment any item shipped to our address which is opened or damaged. We will, however, notify the member. No claims will be accepted or processed for these items and we will assume no responsibility to liability.

CARAVAL and TDC Airbox will not be held liable for any delay, loss or damage caused by acts of God, action or omission of any statutory authority or force majure.

We will not accept any claims for delays or damages on packages in transit to our warehouse.

We are not liable for any delays, damages of any kind, including but not limited to breach of contract, loss of profit, income or interest, loss of business opportunity, loss of use, loss of content, or any loss or damage arising from the inherent nature of the cargo whether or not we were aware that such damage might have occurred even if the delay was our fault in securing, transporting or delivering the shipment.

CARAVAL and TDC Airbox will not be liable for acts or omissions by the shipper or consignee or anyone else who may have interest in the shipment.

CARAVAL and TDC Airbox reserve the right, at our discretion and without liability or obligation to refund freight charges.

CARAVAL and TDC Airbox will not be liable if any shipper, consignee or cargo interest violates any of the terms and conditions here listed.

Storage Fees / Uncollected Packages

TDC Airbox will store packages for a period of up to fourteen (14) days from arrival date, FREE of charge. Any package not collected thereafter will be subject to a storage fee of EC$5.00 (plus VAT) per day until collected.

Packages not collected after two (2) months from arrival date will be considered abandoned and immediately become the property of TDC Airbox.  These packages will be auctioned /sold to assist in offsetting charges incurred for same.