General Questions

How does the TDC AirBox work?

Upon completion of your registration, a confirmation email containing the shipping address and box number will be sent to the registered email address. This address is used at checkout at any supplier at which your purchase is made. Once cargo is received an email confirmation is sent outlining the details of the package among other beneficial information. When your package arrives in St. Kitts, TDC Shipping Department will proceed to clear Customs and notify you when your package is available for collection.

How can I contact the local agent?

You can contact the TDC Group of Companies at 869-465-2511 ext 1122, 1185, 1186, 1204, 1390 and 1174.

What is the cost to sign up?

It’s FREE. There are no fees associated with signing up.

Can a friend/family member use my account?

Yes. When a family member or friend uses the account, the shipping label should have the account holders name and box number to avoid delays at the Miami hub. Notifications will be sent to the email address assigned to the account. 

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